At RTC Assist, we are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is RTC Assist of 3 Station Road, Sowerby Bridge, HX6 3AB.

Information we may collect from you:

  • We may collect and process the information you provide when filling in forms on our website, including registration forms, subscription forms, and service request forms.
  • When you contact us, we may keep a record of the correspondence.
  • We may ask you to complete surveys for research purposes, although your response is optional.
  • Details of transactions you make through our website.
  • Details of your website visits, including traffic data, location data, and other communication data.

IP addresses:

  • We may collect information about your computer, including your IP address, operating system, and browser type, for system administration and statistical purposes.

Cookies:

  • Our website uses cookies to enhance your browsing experience and improve our site’s functionality.

Storage of your personal data:

  • The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or our suppliers. By submitting your personal data, you agree to this transfer, storing, or processing. We will take all reasonable steps to ensure the security of your data.

Uses made of the information:

  • We use the information you provide to present our website’s content effectively and provide you with requested information, products, or services.
  • We may use your data to carry out contractual obligations, enable your participation in interactive features, and notify you about changes to our service.
  • With your consent, we or selected third parties may use your data to provide you with information about goods and services that may interest you.

Disclosure of your information:

  • We may disclose your personal information to our group companies, third parties in the event of a business sale, or when required by law to protect rights, property, or safety.

Your rights:

  • You have the right to prevent your personal data from being used for marketing purposes.
  • You have the right to access information held about you and can exercise this right by making a request in accordance with the Act.

Changes to our privacy policy:

  • Any changes to our privacy policy will be posted on this page and, where appropriate, notified to you by email.

Contact:

  • For any questions or requests regarding this privacy policy, please contact us at [email protected].